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FAQ

What do I do if I have changed my email?
You should log in with the email you are registered with and click on update your profile, changing your email address, you will then receive a confirmation of the change by email to your new email address.

At work we all share the same email; can we all take part in surveys?
Everyone who becomes a member requires his/her own email address to register. So each can complete a survey and collect reward points in their individual account.

How does VetsPanel use my information?
At VetsPanel we help our clients find the right panel of veterinary experts for a particular survey based on the information you provide us with.

How long it takes for me to receive my chosen gift voucher?
Gift vouchers are normally sent within a week of completing your survey, sometimes sooner.

What personal information does VetsPanel collect from me?
Some personal information is collected when you register. During registration, VetsPanel will ask you to provide us with your name, email address, postcode, practice address and country. The information you volunteer to give help to ensure only practicing vets are invited to Vetspanel.

Who is collecting information?
While you are on the VetsPanel site, your information is only shared with us.

With whom does VetsPanel share my information?
VetsPanel will not share or disclose any of your personal information without your permission.Except in cases when, the disclosure of confidential information may be required by law.

How can I update, correct, my personal information?
If you wish to change your VetsPanel Profile information, you can do so at any time by using your ID and password. If you have forgotten your password, you can request a reminder by clicking Forgotten your password. Your VetsPanel account can be deleted or deactivated at any time by accessing your account.

Further Information
For any other information you may require please direct any questions to This e-mail address is being protected from spambots. You need JavaScript enabled to view it